Policies
Cancellation & Rescheduling Policy
Your session is officially reserved once your deposit and signed agreement are received.
- All deposits are non-refundable and applied toward your total session balance.
- The remaining balance is due in full on the day of the shoot.
- If you cancel your session for any reason, the deposit will not be refunded.
- One complimentary reschedule is permitted with at least 48 hours' notice.
- Your rescheduled session must take place within 30 days of the original session date and is subject to availability.
- Rescheduling with less than 48 hours' notice, missing your session, or requesting an additional reschedule will require a new deposit to reserve another date.
- If the rescheduled session does not take place within the 30-day window, the original deposit will be forfeited and a new deposit will be required.
By completing your booking, you acknowledge and agree to this Cancellation & Rescheduling Policy.
Related
- Client Experience & Policies — travel, timing, retouching, image selection, and gallery storage
- Photo Studio Rental Agreement & Liability Waiver — for ID STUDIO rentals